This policy describes Spektrum Metrics’ practices concerning the information we collect and receive from users of our websites, social media pages, and emails (the “website”) and in the process of fulfilling orders and performing customer service (together with the website, the “Services”), including the categories of information collected, how that information is used, and with whom that information is shared.
By accessing and using the Services, you agree and consent to the collection, maintenance, use, and disclosure of your Personal Information by Spektrum Metrics. If you do not agree to the terms of this policy or do not consent to the collection, maintenance, use, and disclosure of your Personal Information (as defined below) by Spektrum Metrics as described within this policy, you should leave the website and stop using our Services immediately.
The website is a general audience website. We do not intentionally collect Personal Information from users who are under the age of eighteen (18). If we become aware that a user of our website is under the age of eighteen (18) and has provided Personal Information to us (e.g., placing an order or entering sweepstakes, contest or other promotion, etc.), we will remove that child’s Personal Information from our files/records. Where necessary, we may use such information to provide notice to the parents of the users under the age of eighteen (18) who are using the website.
“Personal Information” is any information that identifies, relates to, or describes, directly or indirectly, a particular individual, such as your first and last name, postal address and zip code, e-mail address, telephone number, and/or information regarding your purchases.
We collect Personal Information through our websites, when delivering products, customer service, and otherwise, and use it for typical business management, operational and commercial purposes (including to defend and protect us and others from harm or legal claims, and as required by applicable law) and as described more specifically below:
Information submitted through a website.
We may collect Personal Information from you if you register with our website, sign up for our newsletter, purchase products on our website, enter a sweepstake, contest, or other promotion, or otherwise voluntarily provide such information to us (e.g., via our “Contact Us” webpage or in connection with ratings, reviews, requests for advice, suggestions, testimonials, or any user-generated content, such as photographs and/or videos).
Certain jurisdictions impose specific legal requirements and grant data subject rights concerning Personal Information, and we will comply with restrictions and any requests you submit as required by applicable law.
For example, you may have the right to review, correct, and delete Personal Information we have about you, or to consent or withdraw consent to certain uses or sharing of Personal Information. When you make a request, we may require that you provide information and follow procedures so that we can validate a request you make before responding to it.
We will respond to your request within the period required by applicable law. However, we may not always be able to fully comply with your request, and we will notify you in that event.
As permitted by applicable law, we may charge a reasonable fee to help cover the cost of responding to your request, and we will inform you of the fee before completing your request.
Your continued use of the website after we post any revisions constitutes your agreement to any such revisions. If any such revisions are unacceptable to you, do not access the website and do not submit any information to us.